Enlighten International- Digital Marketing Company Kolkata

Refund Policy

At Enlighten International, we strive to provide high-quality services to our clients. However, we understand that circumstances may arise where a refund is necessary. This refund policy outlines the terms and conditions under which refunds are granted.

Refund Eligibility

Refunds may be granted in the event of a service not being delivered as promised or if the client is dissatisfied with the quality of the service provided.
Refunds will not be granted for change of mind or if the client has already received the service.

Refund Process

To request a refund, please contact us at support@enlighten-international.in within 30 days of receiving the service.
Please provide a detailed explanation of the reason for the refund request and any relevant documentation.
We will review your request and respond within 7 business days.

Refund Timeline

If your refund request is approved, you will receive a full refund within 14 business days.
Refunds will be issued in the same form of payment as the original transaction.

Exceptions

Refunds for custom or personalized services may be subject to additional restrictions.
Refunds may be denied if there is evidence of abuse, fraud, or violation of our terms and conditions.